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A Forrester Research study predicted that Indian and
Information Technology (IT) and Business Process Outsourcing
(BPO) would fetch the country USD 130 billion this year. It
predicted that BPO alone would fetch USD $50 billion. They
said that increased aggressive attitude of major Indian IT
companies will result in overseas acquisitions to enable
expansion such as the Tata Consultancy Services acquisition
in Britain and Chile. The paper says the widening of the
market is expected because more mid-sized companies will
seek economies of scale from outsourcing. They also expect
contracts to get shorter and more flexible. An increased
growth in this sector will also benefit other sectors such
as hospitality and aviation. Already, hospitality is seeing
as much as 65% growths in room occupancy.
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